Managed Services
Infrastructure needs continuous attention after deployment. We support clients beyond construction through field operations, maintenance and technical support.
The network doesn't stop when construction ends
What this covers
NOC Front & Back Office
Network surveillance, fault reporting, trouble-ticket distribution and RAN, transmission and microwave back-office resolution.
Field Maintenance (FLM)
Cluster-based on-site teams for active and passive preventive and corrective maintenance.
Preventive Maintenance
Scheduled inspection and servicing that catches faults before they reach the customer.
Corrective Maintenance
Fault response, troubleshooting and restoration against agreed response times.
Help Desk
The interface between SPA and the customer care department, handling and routing complaints.
Warehouse & Spare Parts
Warehouse management and spare-parts process control for the maintained estate.
Field reality
Networks run every day. Faults arrive without warning, equipment needs servicing, fibre routes need protecting and sites need inspecting. We keep infrastructure performing after deployment.
Need this on a live project?
Send us the scope and we’ll come back with crew availability, plant and a delivery plan.